Bexley Citizens Advice Bureaux is an independent charity committed to helping people overcome the problems they face. We do this through the delivery of free advice services and by campaigning to improve the policies and practices that affect people’s lives to make society fairer for everyone.Helping the people of Bexley successfully deal with life’s problems Bexley Citizens Advice Bureaux is a registered charity and a member of the National Association of Citizens Advice Bureaux – the UK’s largest advice charity. Nationally there are around 28,500 people who work for the service, over 22,000 of them are volunteers. Bexley Citizens Advice Bureaux employs over 15 people and has in excess of 50 unpaid volunteers.Through the training, information systems and operational support provided by Citizens Advice we are equipped to deliver the highest quality advice to residents in our local community

What we do

Advice and Information

We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

Our advice helps people resolve their legal, money, debt, benefit, employment, housing, consumer, discrimination and other issues.

We provide the advice people need for the problems they face. Advice may be given face-to-face, by email or by phone. Trusted information can also be accessed 24/7 via our self-help website

We are only able to help people who live, work or study in the London Borough of Bexley, click here to find your local CAB.

Campaigning for change

The stories our clients tell us provide a unique insight into the problems faced by people in the UK.

With over two million clients seen by Citizen’s Advice Bureaux each year this evidence is hard to ignore. We speak up about the policies and services that cause people problems.

You can get involved by supporting our campaigns and helping us change things for the better.


Quality Assurance

As a member of the National Association of Citizens Advice Bureaux, Bexley Citizens Advice Bureaux is regularly audited to ensure compliance with Citizens Advice membership standards and quality of advice standards. At our most recent audit Bexley Citizens Advice Bureaux was awarded the Advice Quality Standard.


As a registered charity, Bexley Citizens Advice Bureaux is also regulated by the Charity Commission. Our charity registration number is 275955.  We are also Regulated by the Financial Conduct Authority FN 617598