To volunteer, please either complete our online application form, or alternately, download and complete the volunteer and diversity monitoring forms, then either email or post us the completed forms.


If you would like to find out further information please contact us using the form on our contact us page or email


Volunteer Advice Assistant

As a Volunteer Advice Assistant you can help people obtain benefits and services that will improve their lives. This role may be suitable for someone who does not have the time available to become a Volunteer Advisor.

Our volunteers find the experience extremely rewarding, and some of them use their experience as a stepping stone to a new career in paid employment.

Bexley Citizens Advice is part of Citizens Advice national, which has been providing advice for over 80 years.

What skills do I need?

The required skills are an ability to listen, communicate clearly, and to use a computer.

Food Bank Advice Worker

Location: Bexley Borough

Salary: £26,000 – £28,000 circa per annum

Hours: Full Time – 36 hours per week – Monday – Friday

Contract term: Fixed term 1 year (possible year 2 & 3, subject to funding)

Pension: 5% employer contribution

Annual leave: 28 days paid holiday per year including bank holidays

Main Base: Bexley office with travel to food banks across the Borough

Transport: Access to a vehicle is not essential due to good public transport links

Closing date for applications: 8th July 2022 @ 9am

Interviews: 14th July 2022

Start date: 8th August 2022

This is a new role which has been created with Trussel Trust and is aimed at supporting some of the most vulnerable people in our society. The Food Bank Adviser will deliver a free, impartial and confidential advice service within the food banks across Bexley Borough area, working with clients to resolve the issues which may lead them to needing to make use of the food bank services.

Role responsibilities:

We are looking for a well organised fully experienced Money/Generalist Adviser to join our service.

To provide face to face advice at local food banks to food bank users, including income maximisation, benefits advice, assisting with claims, challenging decisions, debt advice.

To provide advice to clients via telephone, webchat and email.

To maintain records of the project work and report on the work to funders, senior management, partners and colleagues.

To keep up to date with trends and changes in social security policy.

To take on any other reasonable tasks which contribute to achievement of the job purpose and aims.

Complete the online application form.

Or download, complete and send by post or scan and send by email

Or you can contact for application pack to emailed/sent by post or for further information.