To apply, please either complete our online application form, or alternately, download and complete the downloadable if they are made available., then either email or post us the completed forms.


If you would like to find out further information please contact us using the form on our contact us page or email


Volunteer Administrator

As a CAB volunteer administrator you would ensure the smooth running of a bureau including:

  • Word processing
  • File management
  • Arranging events
  • Using databases and spreadsheets
  • Answering emails and phone calls
  • Updating local information
Volunteer Receptionist

Receptionists are the public face of the CAB. They are the main link between the public and the bureau. This role would suit people who are methodical, organised and patient.
As a receptionist, you would:

  • Greet clients and make them feel comfortable
  • Arrange appointments and answer phone calls
  • Provide information on the CAB service
  • Manage the waiting room
  • Keep records.
Volunteer Trustee Board Member

This could be the voluntary role you are looking for to play a key role in a vital community organisation.

  • Manage and plan the bureau’s overall strategic direction
  • Act as employer for paid staff
  • Manage the bureau’s finances
  • Ensure the bureau complies with the law
  • Are responsible for premises, insurance and equipment.
Volunteer Campaign Worker

By using evidence collected from the clients the bureau helps, you could help bring about changes in local and national policies and services which can benefit everyone, even those who have never used a CAB.

  • Complete and collate evidence forms recording clients problems
  • Identify and raise relevant issues in the bureau
  • Train staff and volunteers in identifying issues and completing evidence forms
  • Conduct research and write reports
  • Get involved in media campaigning
  • Liaise with other bureaux and agencies.