COMPLAINTS

Bexley Borough Citizens Advice Bureaux Limited is authorised and licensed by the Financial Conduct Authority to conduct the following regulated activities.

  • Debt-adjusting and debt-counselling, including advising people on discharging specific debts and helping people with their debt problems by taking over their debts or negotiating on their behalf.
  • Providing non-commercial credit information services (including non-commercial credit repair; for example, obtaining information about someone’s credit record or helping them change their credit record).

We have a complaints procedure which covers both our regulated and unregulated activities, you may obtain a copy by clicking on this link, complaints leaflet, by calling us on 01322 517150 or by calling in person at any of our offices.

LOCAL SOLICITORS

The Citizens Advice Bureau does not use solicitors, we therefore are not able to make any judgements about their ability, expertise or charges.

You may use the Law Society’s site to find a suitable solicitor.

It is always important to find out what solicitors charge, before instructing them.

Opening Times

Telephone

Bexley Advice Line on: 01322 517150

Lines are open: 

Monday to Friday 09:30 until 15:30 

Online:

Citizens Advice’s self-help website Adviceguide has practical, reliable information to help you solve your problems 24/7.

Adviceguide also includes frequently asked questions in other languages.

Email

We offer advice by e-mail

The information is continually reviewed by Citizens Advice’s team of advisers and covers the law in England, Northern Ireland, Scotland and Wales.

For advice in person call into one of our Offices

Citizens Advice Bureaux offer free, confidential, impartial and independent advice from many locations.

ADDRESS OPENING TIMES

Bexleyheath Central Library
2 Townley Road, Bexleyheath
DA6 7HJ		 Currently Closed

Erith
42 Pier Road, Erith
DA8 1TA		 Currently Closed

Sidcup Library
Hadlow Road, Sidcup
DA14 4AQ		 Currently Closed